Walk-in queues for clinics, salons, and service counters. Customers join by QR code and track their turn on WhatsApp.
From $29 / mo · 10× less than Qminder or TIMIFY
No hardware to buy. Staff manage from a browser tab; customers wait from their phones.
Stick it at reception. Customers scan to join — no app download, no account required.
Position updates and your-turn alerts go to WhatsApp — the channel they already read.
One click in the dashboard. WhatsApp notifies them instantly. No paper, no shouting.
Built on clean primitives — no business logic baked in, so it works for any vertical.
Assign VIP scores to customers. Priority decays over time so no entry can block the queue indefinitely.
Fire WhatsApp reminders at configured wait milestones — 50%, 80%, and when it's their turn.
Average wait time, abandonment rate, and throughput across all your locations in one view.
Position changed, confirmation required, entry expired — every state change fires a webhook.
Auto-expire stale entries after a configurable window. Heartbeats drop ghosts who walked away.
Cast the live queue to a waiting room screen. Patients see their position update in real time.
For SMB operators
Run your walk-in queue from any browser. Customers join by QR; WhatsApp handles the updates.
For developers & AI agents
Clean REST API and webhooks. Ship queue infrastructure in an afternoon, not a sprint.
The same infrastructure powering physical queues is available as a clean REST API. No Redis to manage, no sorted-set logic to debug.
// Create a queue with TTL and priority decay
const queue = await linie.queues.create({
ttl: 600,
heartbeat_interval: 60,
priority_decay_rate: 0.1,
priority_decay_floor: 0,
reminder_at: [0.5, 0.8, 1.0],
});
// Add a VIP customer to the queue
const entry = await linie.queues.enqueue(queue.id, {
priority: 100,
metadata: {
user_id: "usr_abc123",
phone: "+6591234567",
},
});
// Webhooks fire on every state change:
// position_changed · confirmation_required · expiredPay for what you use. Change or cancel anytime.
Starter
One location. Three queues. Perfect for a single clinic or salon.
per month
Growth
Multiple locations, analytics across sites. For small chains.
per month
Scale
High-volume operations and fast-growing chains.
per month
API-only
For developers and AI agents who bring their own UI.
hobby · $99 / mo for unlimited
Enterprise with SLA, custom WhatsApp templates, and dedicated infrastructure — talk to us.
Start free. No hardware, no credit card for the hobby tier.